If you are trying to log in to your Social security account online, we can help. There are many benefits to having an online Socialsecurity.gov account, whether you receive benefits or not. You can use your account to request a replacement Social Security card, check the status of an application, estimate future benefits, or manage the benefits you already receive. In this post, we will walk you through the Socialsecurity.gov Login process.
In addition, if you don’t remember your account username or password, we will help you retrieve them.
But first, we will provide a list of the 19 tasks you can perform online with a Socialsecurity.gov account.
Next, we will walk you through how to log in to your Socialsecurity.gov account.
Lastly, we will answer some of the most frequently asked questions about the Socialsecurity.gov online portal.
19 Social Security Tasks You Can Perform on Socialsecurity.gov
Why visit the Social Security office to get your Social Security issue resolved when you can do much of that online?
All you have to do is create a my Social Security account and you will be able to perform a wide range of services online, including applying for benefits.
Click here for a step by step instructions on how to create a Social Security account.
Here are the 19 most popular services and tasks you can perform online using your Social Security account:
- Apply for a New Social Security Card
- Request a Replacement Social Security Card
- Change your Name on Social Security Card (After Marriage or Divorce)
- Correct a Social Security Card
- Change Your Address and Telephone Number with Social Security
- Review Your Social Security Earnings History
- Estimate Your Social Security Benefits
- Apply for Social Security Benefits
- Check the Status of Your Social Security Application
- Apply for Social Security Disability Benefits
- Appeal a Social Security Decision
- Set Up or Change Direct Deposit
- Pay an Overpayment
- Apply for Medicare Benefits
- Request a Replacement Medicare Card
- Print Social Security Benefits Verification Letter
- View Your Latest Social Security Statement
- Print Your 1099
- Get Answers to Frequently Asked Questions About Social Security
Socialsecurity.gov Login Help
The first option you have to change your address with Social Security is to log in online via your mySocialSecurity account as shown below.
Follow the step-by-step process outlined below:
If you do not have a mySocialSecurity account, see our post – How to create MySocialsecurity account to learn how to create one.
However, if you already have an account but need help logging in, including resetting your password, see our post on logging into mySocialSecurity online account.
Continue reading below to change your address with Social Security online.
Step 1. Visit the SSA Website
The first step to log in to your Social Security account is to visit the Social Security Administration website.
You can access the website at https://www.socialsecurity.gov/.
Step 2. Click the Sign In/Up Link
Next, once you are on the SSA website, click the “Sign In/Up” link located at the top-right of the page.
For help, please refer to the screenshot below.
Step 3. Access the mySocialSecurity Portal
Once you click the “Sign In” link, you will be taken to a new page where you can access the mySocialSecurity portal.
To go to the Login page, click the far mySocialSecurity box on the far left-hand side of the page.
Step 4. Enter your Username and Password
Once taken to the new page, you will see the Sign In portal, proceed by entering your mySocialSecurity account Username and Password. When complete, click the “Sign In” button.
Step 5. Enter Security Code
After you have successfully entered the correct username and password, you will be taken to a screen where you will have to confirm how you want to receive your security code.
The options will be either an email or phone number the Social Security Administration has on file for you.
Once you pick an option to receive your code, the code will be sent to you (email or text message).
Check your email or text, retrieve the code, and enter it in the space provided, as shown below.
Step 6. Agree to Terms of Service
Next, you will be taken to a page where you will be shown the “Terms of Service”.
You will have to agree with the terms of service to proceed.
Check the box and agree to the terms of service, then click on the “Next” button to proceed, as shown below.
Step 6. Visit your mySocialSecurity Account Homepage
If you’ve successfully entered your correct Username and Password, you should now be logged into your account.
You can now access your mySocialSecurity account homepage.
You can view and update your personal information with Social Security by clicking on “My Profile”, as shown in the image below:
Retrieve your Username or Password
If you do not remember your username or password, click the appropriate link on the login page, as shown below, then provide the requested information.
If you have forgotten your username, you will be required to provide the following information to retrieve the username:
- Email Address (the one Social Security has on file for you)
- Social Security Number
- Date of Birth
Provide the requested information and click the “Next” button to proceed.
If you have forgotten your password, you will be required to provide the following information to retrieve your password:
- Username (the username you picked when you signed up for an account)
- Social Security Number
- Date of Birth
Provide the requested information and click the “Next” button to proceed.
Social Security Online Account Questions Answered
Here are the common questions we get about Social Security online accounts:
How do I unlock my Social Security account?
When you are locked out of your Social Security online account, it probably means you – or perhaps someone else – entered inconsistent or incorrect login information.
As a result, the Social Security Administration has locked your account to protect your information.
If you are locked out of your Social Security account, you can call the Social Security Help Desk at 1-800-772-1213 from Monday through Friday between the hours of 8 a.m. and 7 p.m. ET.
Alternatively, you can follow the steps above to retrieve your username or reset your password.
I lost my cell phone – I can’t log in to my Social Security Account
If you change or lose your cell phone and cannot log in to your Social Security account, here’s what you need to do:
You will have to go through an additional step to verify your identity when you sign in to your personal mySocialSecurity account.
The Social Security Administration uses your specific cell phone number to send a one-time security code to sign in to your mySocialSecurity account.
However, since you don’t have access to your phone, here’s what you need to know.
If your phone is lost and you plan to get a new phone and keep the same number, then as long as your new phone can receive text messages, then you do not need to take any action.
All you have to do is get your new phone and try logging into your Social Security account. You will receive the special code on your new phone and you will be able to use that to log in.
However, if you no longer have access to your cell phone number, or you are changing to a new number, then here’s what you need to do to login into your account:
You may request a reset code online.
The Social Security Administration will mail a reset code letter to your verified address.
When you receive the letter in 5 to 10 business days, you enter the reset code online to change the cell phone number associated with your account.
Change from Cell Phone to Email Verification
Also, if you no longer want to use your cell phone number to verify your Social Security account, you may choose to register your email address so the SSA can send your security code by email.
However, if you choose not to receive a security code by text message or email, you will not be able to access your personal mySocialSecurity account.
Where do I enter the reset code for Social Security
When you first signed up for a mySocialSecurity account, you identified either your email address or cell phone number as your second factor for authentication.
Each time you sign in to your mySocialSecurity account, the SSA will send you a one-time security code to either the email address or cell phone number you provided when you registered for your account.
You will have to enter that code as part of the login process to gain access to your account.
Here’s how:
First, enter your username and password to log in, as shown below:
Next, if you entered the correct username and password, you will be taken to the security page below.
Depending on whether you chose to receive your security code via email or phone, the SSA will send the code to your preferred method.
Check your text message or email to retrieve the code.
Next, enter the code in the space provided for “Security Code” as shown by the arrow below.
Once you have entered the security code, click the “Submit Security Code” link to continue with the account login process.
Social Security Phone Number Summary
We hope this post on Socialsecurity.gov Login was helpful.
Still Have Questions?
For help calculating how much you will get in Social Security benefits, click here: Social Security Retirement Benefits Calculator.
To change your name on your Social Security card due to Marriage or Divorce, click here: Social Security Name Change Process.
For help on how to change your address with Social Security, click here: How to Change Your Address with Social Security.
If you need help replacing a lost Social Security Card, click here: Social Security Card Replacement Help.
If you have further questions about Social Security or Disability benefits, please let us know in the comments section below.
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